RC System for Medical Representatives Follow up (SMRF) is a Customer Relationship Management System, offering:

1. Contact management;
2. Activity management, planning and reporting;
3. Samples and adverts distribution management, planning and reporting;
4. Representatives activity management and tracking
5. Cost Tracking
6. Business trip reporting;
7. Extensive reporting with interactive graphical data representation;
8. Email integration
9. Mass mailing generation engine
10. Integration with MS Excel
11. Multi Language User interface (currently supported languages are English, Russian, Ukrainian, Bulgarian, Polish)
12. User Group Access Management both on functionality and data
13. Online Context Sensitive Help

SMRF is web based extranet system with rich web based user interface that offers to system users functionally of a standard desktop applications.  SMRF is optimized to work with large databases offering multiple data mining options based on multiple criteria's. SMRF supports regional structure data segmentation based on different area criteria's.

SMRF is implemented in more then 11 countries: Bulgaria, Poland, Russia, Ukraine, Latvia, Lithuania, Estonia and others.

SMRF is offered as a per site license or as a monthly subscription package.

RConsulting offers all accompanying services needed: system deployment, data import, training and support.

Fo more information send your request to info@RConsulting.bg.